Had a lovely stay here during our trip to Harrogate for conference held at the convention centre. Extremely convenient as the hotel is literally connected to the convention centre. Otherwise a slight walk from the train station but pleasant as the town is quaint. Also surrounded by food options in the streets nearby.
Lovely welcome and refreshments on your visit good breakfast comfortable room and bed ideal for north Yorkshire railway visit,would certainly recommend this hotel
I’ve extended my stay as I’m enjoying my room. It’s a great hotel, fantastic location, spacious and clean. Breakfast is fab. I’m not understanding any of the negative reviews?! It is a 20 min walk from the station but that’s because most of the attractions are a 15 minute walk from the station anyway! I would definitely book here again.
The location is good and a walking distance to key places of interest. The room were clean and services were good. However, there is need to improve where dinner is served as it is just like in the reception area with chairs and tables not meant for dinner. The first day looked like there was less preparation for guests as other guests together with us were frustrated after making orders only to wait too long to be told that the choice was not available. Otherwise the staff are sociable and ready to help and serve.
Hotel near Clifton,York100% of visitors choose this area
KKristin Nicole2025.03.08
An adorable hotel in York, I booked another night because we loved it and wanted to relax.
It’s just a short walk away from the main old town Centre, wasn’t a problem even in the rain.
Very clean and quaint decorations, love the 4-poster bed and the towel warmer. Also provides bathrobes, slippers and even a complimentary snack room. We could go grab some chips in the middle of the night if we wanted to. We didn’t eat, but we had some cocktails at the bar downstairs and coffee in the morning. Service is great.
Lovely hotel . Cannot really say anything negative about about it . I ve stayed in many many hotels over the years with work so I am very welltravelled .
The staff are very helpful and friendly .
Location is great .
Very nice buffet and a La carte breakfast . We had scrambled eggs and smoked salmon this morning and it was cooked to perfection .
Parking is £15 a night . I was a little worried about finding a car parking space due to some of the reviews I had read .
The area is very small so I am not sure how it will work if the hotel is very busy albeit we did not have a problem.
Check in was very smooth and quick without any issues .
I will definitely return and would recommend . We stayed for 2 nights .
I had a pleasant stay at this hotel during my visit to York.
The room was clean and stylish, offering a comfortable and relaxing atmosphere. One of the biggest advantages was the hotel’s convenient location. York is a compact city, and from the hotel, it was easy to walk to the city centre. This made it incredibly convenient to return to the hotel for a short rest before heading out again.
The complimentary coffee and croissants provided were not only delicious but also very convenient, especially for a quick breakfast or snack. Additionally, the staff at the front desk were exceptionally friendly and responsive, promptly addressing any questions or requests I had.
That said, there were a couple of minor inconveniences. The laundry facilities seemed poorly maintained, which might be an issue for longer stays, though it wasn’t a significant problem for my two-night visit. Another issue was that all the power in the room was controlled by the keycard, and alternative cards couldn’t be used. This meant that every time I left the room, all power, including charging devices or heating, was turned off. It was a bit inconvenient, especially during colder weather.
Overall, despite these minor drawbacks, I enjoyed my stay and would recommend this hotel for its excellent location, clean rooms, and helpful staff.
We had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.
Lovely place to stop on a long journey. Perfectly positioned for long drives where you need a break.
Very clean, really like that each room has a bath.
Breakfast is excellent and they have a nice bar for lunch and work meetings.
Stopped here several times, flexible about arrival time.
Beautiful location. Dog friendly. The room was very smart, nice and warm. Lovely crockery supplied with proper ground coffee with a cafetiere and a tea pot. Bottles of water. Very happy with accommodation. Delicious food, very friendly young man, Kit waiting on in the mornings and booking guests in, an asset to the business. Excellent value, would definitely go back.
28 reviews
8.5/10
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KKristin NicoleAn adorable hotel in York, I booked another night because we loved it and wanted to relax.
It’s just a short walk away from the main old town Centre, wasn’t a problem even in the rain.
Very clean and quaint decorations, love the 4-poster bed and the towel warmer. Also provides bathrobes, slippers and even a complimentary snack room. We could go grab some chips in the middle of the night if we wanted to. We didn’t eat, but we had some cocktails at the bar downstairs and coffee in the morning. Service is great.
GGuest UserStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
JJennieI’ve extended my stay as I’m enjoying my room. It’s a great hotel, fantastic location, spacious and clean. Breakfast is fab. I’m not understanding any of the negative reviews?! It is a 20 min walk from the station but that’s because most of the attractions are a 15 minute walk from the station anyway! I would definitely book here again.
GGuest UserWow! Booked last minute for 3 of us, didn’t see any photos of the room so were very surprised. I just booked as it said 3 beds, included breakfast and was in the town itself. The room was huge. There was 1 room with a four poster bed and a second room with a double and a single with really high ceilings. There was even a hallway when entering the room and the bathroom had a bath and separate shower. Everything was clean, beds really comfortable. Tea and nespresso coffee machine with a nice selection of biscuits. One of the rooms was slightly cold but they had provided plug in heaters. We overlooked the pump room museum. It was so close to town, the valley gardens and Betty’s tea room. It was a tad expensive but to be expected as booked last minute. Parking if you could get a space is £12 and has to be vacated by 12 noon, unfortunately I had to park elsewhere but it was not too far (jubilee car park for about £14).
Breakfast was good but the room was even more impressive with lovely ornate ceilings, pillars and atmospheric lighting. There was a hot and cold selection, not huge but sufficient. Would have been nice to have more veg options such as veg sausages and I noticed that the same spoon was being used to serve the black pudding as the fried eggs so I stayed away and had scrambled instead.
All in all a very pleasant stay.
Ddashv1llWe had a lovely stay at Diamonds Inn. We booked the Standard Suite, Ensuite 3-bed room which is located at the top floor of the building. A very quaint compact en-suite family room great for a group of friends or family. All basic amenities are there including towels, shampoo and shower gels. There’s also an electric water kettle, coffee/tea, hair dryer and a small fridge! Beds are soft and comfy. Walls are thin and may hear voices of other guests in the halls during the day but was not a major issue during our stay, mostly quiet after 10pm. Location is very convenient as its only a stones throw away from one of the famous wall entrances, a pub and restaurant across and York Minster. Host was lovely and friendly as well, called to ask if we can get an early check-in and was happy to accommodate us.
GGuest UserI had a pleasant stay at this hotel during my visit to York.
The room was clean and stylish, offering a comfortable and relaxing atmosphere. One of the biggest advantages was the hotel’s convenient location. York is a compact city, and from the hotel, it was easy to walk to the city centre. This made it incredibly convenient to return to the hotel for a short rest before heading out again.
The complimentary coffee and croissants provided were not only delicious but also very convenient, especially for a quick breakfast or snack. Additionally, the staff at the front desk were exceptionally friendly and responsive, promptly addressing any questions or requests I had.
That said, there were a couple of minor inconveniences. The laundry facilities seemed poorly maintained, which might be an issue for longer stays, though it wasn’t a significant problem for my two-night visit. Another issue was that all the power in the room was controlled by the keycard, and alternative cards couldn’t be used. This meant that every time I left the room, all power, including charging devices or heating, was turned off. It was a bit inconvenient, especially during colder weather.
Overall, despite these minor drawbacks, I enjoyed my stay and would recommend this hotel for its excellent location, clean rooms, and helpful staff.
IISARIWe had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.
PPing ShingHotel Reception has very good service. We are arrived at the hotel early but the reception also arranged hotel rooms for us, so felt that the hotel service was very good.
For other thins is the hotel room is a bit older but the room is clean. Overall has good service and hotel. Thank you
GGuest UserStayed at the Grand Hotel for my 60th birthday with my son and we were put on the forth floor with a lovely sea view we had a drink in the bar down stairs before we retired and you could feel the vibrance of the hotel
GGuest UserHotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.
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