Guest Reviews of Hyatt Regency St Louis at the Arch
8.5/10
Very Good
118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.5
Service8.6
Cleanliness8.6
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All reviews(118)
Positive reviews(17)
Reviews with photos/video(4)
Negative reviews(1)
Hayli Sinks
Two Double Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 20, 2025
Overall we had a great time. Everything is as very clean. There were a lot of amenities and restaurant opens to chose from on the 1st floor. Staff welcoming and helpful.
Guest User
Two Double Room
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 28, 2025
It’s a perfect location for the ball park. The room was clean and the staff was nice.
Abigael
Accessible Two Double Room with Tub
Stayed in Sep 2024
Family
2 review
10/10
Outstanding
Posted on Oct 21, 2024
Gateway arch just a few steps away
Jared Stinson
King Room
Stayed in Nov 2023
Couple
1 review
6.0/10
Posted on Jan 2, 2024
Location = Great for the Arch
Cleanliness = 6-day stay, but the room was only serviced 3 times, requiring us to flag down a room attendant so we could have clean towels, Sheets were only changed 1 time, and the bed was just remade. Also, there was a basketball-sized spot on the headboard that was worn through the leather into the padding. This can't be cleaned correctly and everyone's head touches it. Gross.
Restaurants = convenient enough and you are charged for that convenience.
Parking = Be Aware $48 per night valet, $32 self-park, offsite options, $20 per night with a couple of blocks walk.
Overall = Taking parking into account if you can get this for $75 a night for a king room it's good, if not there are other better options for your money.
Guest User
Accessible Two Double Room with Shower
Stayed in Dec 2022
Family
1 review
9.0/10
Great
Posted on Jan 8, 2023
Room was not ready when promised. Parking was $37 per night. No other place to park. Room was nice, clean, large, housekeeping folks were great. Pleasant stay.
Guest User
King Room with Arch View
Stayed in Mar 2025
Couple
9 review
10/10
Outstanding
Posted on May 1, 2025
It's a corner room on the top floor, with a stunning view of the Arch and the Mississippi River. It's very quiet, but a little far from the elevator. The hotel's underground parking is $40-50 per night, and the Arch Park is right outside the door. I was very satisfied with everything.
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Lilihaohao
Two Double Room with Arch View
Stayed in May 2024
Family
54 review
9.0/10
Great
Posted on Jul 10, 2024
The hotel is in a great location, right next to the most famous arch in St. Louis. You can directly see the arch and the Mississippi River from the room. The scenery is amazing. Outside the hotel is the Arch Square, where a group of teenagers dance at night...
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6/7
Guest User
King Room
Stayed in Sep 2024
Couple
17 review
7.2/10
Posted on Oct 21, 2024
The location is excellent, but the facilities are old. It is worth mentioning that the alarm clock rang at 12 o'clock in the middle of the night for two nights. It is recommended that the hotel check it before the residents check in!
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hellen_79
King Room
Stayed in Oct 2024
Business traveler
65 review
10/10
Outstanding
Posted on Feb 3, 2025
I like it very much. The room is clean and tidy. There are attractions just outside.
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Guest User
Accessible Queen Room with Tub
Stayed in Dec 2024
Business traveler
7 review
8.0/10
Very Good
Posted on Jan 7, 2025
The surrounding environment is pretty good
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Guest User
Accessible Two Double Room with Shower
Stayed in Mar 2024
Business traveler
12 review
5.5/10
Posted on May 21, 2024
The room was noisy, and there was no follow-up after communication. No slippers, toothbrushes, etc. No service.