Hampton by Hilton Hotels in Chicago

The location was great. It is walking distance to downtown and sightseeing areas to see in Chicago. Room was spacious, and breakfast buffet was good. The elevator and hallway carpet floor is a bit rundown and needs more cleaning. Their staff are helpful. Overall, our stay was good.

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

Clean, new hotel right where we needed. Everyone was polite and helpful. The parking is $30 per night and they held $300 for 'incidentals', so that was unexpected. They did have free breakfast but no eggs, potatoes or sausage on the 2nd or 3rd morning, no explanation given.

Close to the city center, only 3 kilometers away from all attractions, the room is large, clean and very good. Very comfortable, you can come here, but the price has increased during the exhibition.

I am very satisfied with this hotel. The location is very good, the travel is very convenient, the subway bus is very close, and many attractions can also walk. At the same time, the hotel offers an American breakfast to all guests, the quality is very good and comprehensive. Later, Chicago will still live here. The front desk service is also very friendly and friendly.

Hampton Inn & suites is a great location as it is walking to Michigan ave where you can shop all the high end branded shopping spree & love walking by the river walks w/ lots of restaurants to go. Also this place has hot breakfast & the staffs are very nice. Will use this hotel again when I come back to Chicago. Jody is great . Thanks

The room is very new. The parking service is very good. The surrounding area is close to Loyola University. It is also very safe. You can walk to the beach by the lake for a while. The gym facilities are also very complete There are also many restaurants around, and there are also Chinese food.

The rooms are medium in size and located in the city center. The surrounding facilities are complete, there are shopping malls and a lot of restaurants. For downtown hotels, the price / performance ratio is very good! Hilton's Samsung Hotel, but this brand can meet the four-star standard in China. I personally like this brand and recommend it!