Guest User
May 30, 2025
I had a disappointing experience at Oryx Hotel Aqaba, primarily due to the unprofessional behavior of the head maintenance staff, a man named Btosh. Instead of addressing my concerns with courtesy, he exhibited a dismissive and harassing attitude that made me feel uncomfortable during my stay. It’s unfortunate because the hotel has potential, but the lack of proper customer service really overshadowed my experience. I expected a welcoming environment, but instead, I felt disrespected and undervalued as a guest. I would not recommend this hotel until they address these serious issues with their staff.